James Hayes financial planner with his doc

ASIC-Licensed Financial Planner in Sutherland Shire

I’m James Hayes, a licensed financial advisor based in Caringbah. For 15+ years, I’ve been helping pre-retirees, retirees and wealth-builders across the Sutherland Shire and Greater Sydney make sense of super, retirement, property, investments, and everything in between. If you’re looking for advice that’s crystal-clear, practical, and genuinely in your best interests, you’re in the right place.

Who Are My Ideal Clients?

Pre-retirees & Retirees (55–65)

You’ve worked hard, raised a family, and now you’re ready to think about finishing work. The questions often sound like: “Will my super be enough? How do I set up an income stream? Can I retire sooner than I think?”

The people I work best with usually fall into two groups:

Wealth Builders (35–50)

You’re in the thick of your career, earning well and thinking about the long game. Maybe it’s setting up a self-managed super fund, investing in shares and ETFs, or buying your first or next investment property..

If either sound like you, let’s talk. If you’re mainly after Centrelink Jobseeker support, debt consolidation, or ways to withdraw super early, I’m probably not the right fit – and I’d rather be upfront about that.

What Financial Planning Services Do I Offer?

Money means different things at different stages of life. These are the areas where I can step in and help take the pressure off:

Superannuation

Making the most of your super, from regular contributions through to withdrawals and tax-free pensions so you feel confident at every stage of life.

Transition to Retirement

Structuring your income streams as you ease out of work, while keeping your lifestyle and tax planning on track.

tow people sitting with laptops discussing finances

Inheritance Advice

Helping you manage family inheritances in a tax-smart way, so wealth is preserved and distributed as smoothly as possible.

a man inspecting shares and ETF charts

Shares & ETFs

Building and managing portfolios of shares and ETFs, with strategies designed to balance growth potential against sensible risk.

a laptop with finance written in big on a piece of paper

Property Investments

Guiding you on when and how property can play a role in your broader financial plan, including super and tax considerations.

An old man standing on a pile of coins

Pensions

Setting up reliable tax-free retirement income streams that give you security today while protecting your financial future.

four people discussing plans for aged care homes

Aged Care Planning

Supporting families through the complexity of aged care decisions, from costs and entitlements to long-term sustainability.

A young couple with two children using their hands to show their home

First Home Buying

Helping younger clients step into the property market with clear strategies on saving, borrowing, and long-term planning.

a couple discussing investment options with a financial advisor

Ethical Investing

Designing investment strategies that align with your personal values while still focusing on growth and financial outcomes.

An older couple discusing wills on a laptop with their advisor

Wills & Estate Planning

Ensuring your assets are protected, your wishes are carried out, and your loved ones are supported into the future.

Every plan is personal. I’m not tied to banks or big corporates, and I don’t use rinse-and-repeat templates. The strategies we build together reflect your goals, your values, and the life you want to live.

Non-financial people walk into my office saying something like: “I’ve put this off for years because it’s confusing, and honestly… things like insurance or pensions don’t exactly excite me.”

My job is to cut through that confusion: to explain super rules, tax impacts, and investment options in plain English, and to map out exactly what the numbers mean for your future.

Why Do People Choose Me as Their Financial Planner?

  • I’m not aligned with banks or corporates, which means every recommendation is in your best interests.

  • I’ll be your advisor for the long run, not someone who’s here this year and gone the next.

  • I break things down in plain English, often on a whiteboard, so you know exactly what’s happening.

  • I stay in touch however works for you, whether that’s face-to-face, over the phone, or even WhatsApp.

  • Once you become a client, I look after you all the way through life’s changes and milestones.

Client Experiences

Nothing speaks louder than the experiences of people who’ve sat where you’re sitting now.

  • I was attracted to James's business by the online referees and comments and have since been very happy with the choice. James has been very patient and professional in rebuilding my superannuation portfolio and the results are pleasing. I very much appreciate his depth of knowledge and his personal skills.

    Geoffrey Todd

  • We have found dealing with James a worthwhile experience as he listens to what you require and that investments are reviewed and information to us is clear. We found James helped our transition into retirement an easy experience and very grateful for his expertise 5 stars all the way !!

    Craig Pullen

  • James was incredibly helpful and prompt in his responses. Very accurate in the analysis of the real estate market and my personal, financial circumstances. In just a few hours we understood the best-case scenario, in my situation, and he guided me towards positive and reassuring final decisions to be made. He really placed my personal and financial needs first and we went from there. I really appreciated the honesty in his judgment and of course his valuable knowledge.

    Marta Lentisco

  • I have referred James to other colleagues as I find him to be very open and honest. He understands my husband's and my needs and is always on top of everything. He has great knowledge of superannuation and financial matters. James is always a pleasure to deal with, and we highly recommend his services.

    Jenelle Edwards

  • Having been referred to James by a colleague, I found his industry knowledge exceptional. His approach to my financial plan was holistic as he took consideration of what was happening in my life with a short to medium set up. James is also a great people person and very personable whilst maintaining strong professionalism. I can thoroughly recommend James Hayes without hesitation.

    Robert Stewart

  • I contacted James for advice with my superannuation policies, he put my mind at rest from the first phone conversation, I appreciated his support and advice in making a decision. No attempt was made to pin me down, allowing me time to consider my options. When a date was made to call me back, he did. He continues to stay in touch and offer guidance. I’m happy with the advice and the results I’m benefiting from.

    Allan Cavanagh

  • James has been my family’s financial advisor for the past 6 years. He has looked after our super and life insurance and provided invaluable financial advice. We have used other advisors previously; however, none have offered James’s understanding of our situation and what options might be available to us that we are not aware of. He is a pleasure to deal with, and I would highly recommend him.

    Matt Woodroffe

  • James has looked after my family and me for many years. I trust James and he has really helped us understand what we need to do to reach our financial goals. I can’t recommend anyone more than James!

    Andrew Rockliff

  • I have been working with James for almost 20 years. I've always been happy to make fun of the financial planning game, but my God we were grateful to have it in place when things went wrong. Thank you, James, for your hard work and diligence in helping with the claim and with establishing a great network of financial support and advice, which I've been leveraging for years.

    Rhys Baker

  • James exhibits the essential attributes and qualities required to be an asset on any person's path to financial freedom and security. Working with James, I have seen clients benefit from his interactions and instruction and I’m sure many more will.

    Mark Cameron

  • Very knowledgeable, tailors an approach and advice to suit each individual's needs and goals. Great communication, never "too busy", whether it's a chat over coffee or a meeting in the office, James' expertise coupled with a friendly approach is refreshing for those of us who sometimes get lost in the complexities of the industry!

    Nigel

  • I would like to express my thanks and appreciation for the work and expertise you have done and provided over the past years. I not only consider you my advisor, but we have become friends over the years and again I appreciate the help you have given me. You have gone on to extend the same help to my now adult children. May you prosper along with your clients.

    Jeremy Bressick

  • James Hayes managed my super and investment portfolio for 5+ years, and I couldn't be happier with not only the results, but the communication and overall professionalism provided. I highly recommend.

    Joe Boy

  • I've been lucky enough to have James looking after my financial affairs for many years and couldn't be happier. Genuine guy with exceptional industry knowledge.

    Pietro Di Ciaccio

  • I’ve been using James as my financial planner for just over 5 years now. He’s done an amazing job with my super and would recommend him.

    Laura Stevension

  • Really great advice and explained to a non-financial person so well! Happy to recommend.

    Lyn Bradshaw

What Should You Expect from Our Engagement?

  • Step 1: Quick Call

    We begin with an obligation- and cost-free 15-minute chat where you tell me a little about your situation and I explain how I work. It’s a chance for us to see if I’m the right fit, and I’ll be upfront if I don’t think I can add value.

  • Step 2: Planning Session

    If it makes sense to go further, we sit down together. I’ll map out your options, run through the numbers, and show you what life could look like a year from now. Most people leave this session saying they finally feel like things are clear.

  • Step 3: Your Strategy

    After that session, you walk away with a plan that’s practical, realistic, and built around your goals. If you want ongoing support, I’ll stay by your side to update the plan as your life changes and new opportunities or challenges come up.

I’m based in Caringbah, and most of the people I work with live right here in the Sutherland Shire. If you’re nearby, chances are I already have clients in your suburb, which makes it easy to catch up in person when you need to.

What Sutherland Shire Suburbs Do I Serve?

Alfords PointCaravan HeadGrays PointLilli PilliSylvania Heights
AudleyComoGreenhills BeachLoftusSylvania Waters
BangorComo WestGundamaianLucas HeightsTaren Point
Barden RidgeCronullaGymeaMaianbarWarumbul
Bonnet BayDolans BayGymea BayMenaiWaterfall
BundeenaEngadineHeathcoteMirandaWoolooware
BurraneerGrays PointIllawongOyster BayWoronora
CaringbahGreenhills BeachJannaliPort HackingWoronora Dam
Caringbah SouthGundamaianKangaroo PointRoyal National ParkWoronora Heights
Caravan HeadGymeaKareelaSandy PointYarrawarrah
ComoGymea BayKirraweeSutherlandYowie Bay

If you don’t see your suburb listed, that doesn’t rule you out because I also work with clients across Sydney and the CBD who prefer an advisor close to home in the Shire.

A Bit About Me

ASIC Licensed | 15+ Years’ Experience | Caringbah Local

I’ve been in financial advisory for 15+ years, working with locals across the Sutherland Shire and Sydney. Before that, I studied economics at the University of Sydney and completed my Diploma in Financial Planning at Kaplan.

Today, I run my own advice practice here in Caringbah. I’m not aligned with banks, product providers, or institutions, which means my advice is 100% about what’s best for you.

Outside of work, you’ll usually find me walking my dog or catching up with friends over coffee. Clients often tell me that working together feels less like dealing with a “financial planner” and more like chatting with a neighbour who happens to know a lot about super and tax. And that’s exactly how I like it.

You’ve Worked for Your Money. I Make Your Money Work for You.

Most of my clients tell me the biggest change isn’t the plan itself but the relief of finally having someone they trust to handle it with them. If you’d like that weight off your shoulders, let’s chat. The sooner you start, the better your options.

FAQs

  • A financial planner helps with super, retirement, investments, tax, insurance and estate planning. They identify your goals, analyse your situation, prepare a written plan, explain risks, and recommend strategies. Legally, they must act in your best interests, keep advice documented, and update it as laws or circumstances change.

  • Being licensed by ASIC means your financial advisor meets strict professional and ethical standards set by Australia’s financial regulator. It gives you protection as a client because they have a legal duty to act in your best interests, and are required to keep their knowledge up to date.

  • In Australia, “financial advisor” is now the regulated term under ASIC, while “financial planner” is often used interchangeably. Both must meet the same education, licensing, and ethics standards. The important part isn’t the title; it’s that they’re listed on ASIC’s Financial Advisor Register.

  • Check ASIC’s Financial Advisor Register, ask how they’re paid, and meet at least two advisors before choosing. Look for someone who explains things clearly, not with jargon. Experience with people in your stage of life matters more than fancy job titles or glossy brochures.

  • Trust comes from regulation and reputation. In Australia, advisors must be licensed by ASIC, follow fiduciary duties, and meet ongoing training standards. Ask for their ASIC rep number, read their Financial Services Guide, and check how they’re paid. Independence and transparency are key trust signals.

  • The main drawbacks: cost, potential conflicts of interest (if advisors are tied to products), and needing to share personal financial details. That’s why checking ASIC’s register and choosing an independent, long-term advisor matters, so you get advice you can trust without hidden sales pressure.

  • James Hayes charges an upfront fee for advice and an ongoing fee, similar to a retainer, for continued support. The only commissions he may receive are insurance brokerage. All fees and commissions are disclosed upfront, and full transparency is required under ASIC’s financial advice regulations.

  • The initial phone call and first one-hour meeting are always complimentary. If you proceed with advice, the upfront fee typically ranges from $2,200 to $6,600 depending on complexity. Ongoing advice is charged separately. If James can’t help, he’ll be upfront and point you in the right direction.

  • Yes, if you have super, investments, or retirement decisions to make. ASIC and Deloitte emphasise that quality advice can improve retirement outcomes and forestall costly mistakes. The value isn’t just numbers: it’s knowing exactly what to do next instead of stressing over complex rules.

  • Yes, in many cases. The portion of advice fees relating to producing assessable income (like super or investment strategies) is deductible. Fees related to estate planning or insurance usually aren’t. Advisors and accountants often work together to ensure deductibility is correctly applied.

  • Yes, through government services like ASIC’s MoneySmart and some super funds, which provide limited guidance. But it’s usually general, not personal. Licensed financial advisors like me charge for personalised strategies because I'm legally responsible for acting in your best interests and standing behind my recommendations.

  • There’s no strict minimum. Many advisers work with clients earning strong incomes or holding $150k–$200k+ in investable assets, including superannuation. The key trigger isn’t net worth but complexity: when super, property, inheritance, or retirement decisions start involving risk, professional advice usually saves more money than it costs.

  • The earlier the better, because compounding rewards time. But common triggers are major life events: starting work, buying property, marriage, inheritance, or retirement planning. If you’re asking, “Am I on track?” that’s the point where advice becomes valuable, often preventing expensive mistakes and creating long-term benefits.

  • DIY is possible if you’re confident with tax, super law, and investments. But Australia’s rules are complex, and mistakes are expensive. Advisors bring expertise, scenario modelling, and accountability. Many clients can technically DIY, but they choose advice to save time, stress, and costly missteps.

  • No. Advisers cannot log into accounts, move funds, or access your money directly. You authorise all changes through your super fund, bank, or provider. If an adviser also manages investments under a formal agreement, it must be disclosed in writing. ASIC licensing and compliance rules protect client funds.

  • Yes. Incomplete information leads to poor advice. Advisors base recommendations on your income, debts, assets, and goals. If you hide details, the plan won’t fit reality. Advisors are bound by confidentiality, so honesty ensures the advice is safe, compliant, and genuinely in your interest.